Terms of Service

These Terms of Service ("Terms") govern your access to and use of cleanaudio.io ("the Website", "we", "us", or "our"), an AI-powered audio enhancement service. By accessing or using our services, you agree to be bound by these Terms.

1. Description of Service

cleanaudio.io provides AI-driven noise reduction and audio enhancement tools. You understand that our service uses artificial intelligence; therefore, the quality of the output depends on the quality of the input and the nature of the background noise. We do not guarantee specific results for every file processed.

2. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3. Usage & Fair Use

Eligibility: You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use this service.

File Size Limit: Individual file uploads are limited to 500 MB. We reserve the right to modify this limit at any time.

Prohibited Content: You agree not to upload any content that:

• Is illegal, harmful, threatening, or promotes discrimination.
• Infringes upon any third-party intellectual property rights (copyrights, trademarks, etc.).
• Contains viruses or malicious code designed to interrupt or damage our infrastructure.

4. Intellectual Property & Ownership

User Content: You retain full ownership and all intellectual property rights to the original files you upload and the enhanced files generated by the service.

Our License: By using the service, you grant us a temporary, limited, non-exclusive license to process your files solely for the purpose of providing the enhancement service.

Our Assets: The Website's interface, AI algorithms, software, and branding are the exclusive property of cleanaudio.io.

5. Data Retention & 24-Hour Policy

Automatic Deletion: As part of our commitment to privacy, all uploaded and processed files are automatically and permanently deleted from our servers 24 hours after processing.

Responsibility to Backup: It is your sole responsibility to download and backup your processed files immediately. We are not liable for any data loss occurring after the 24-hour deletion window.

No AI Training: We do not use your uploaded content to train or improve any AI models. Your files are processed solely to deliver the enhancement service.

6. Payments and Refunds

Free Preview: We offer a free 30-second cleaned audio preview so you can evaluate the quality of our processing before making a purchase.

Subscription/Credits: Fees for premium services, including full-length audio downloads, are clearly stated on our pricing page.

Refund Policy: Due to the digital nature of the service and the immediate processing costs, refunds are generally not provided once a file has been successfully processed, except as required by law or in cases of documented system failure.

7. Disclaimers & Limitation of Liability

"As-Is" Basis: The service is provided "as-is" and "as-available" without any warranties of any kind.

Technical Errors: We do not warrant that the service will be uninterrupted, error-free, or that the results will meet your specific requirements.

Limitation of Liability: To the maximum extent permitted by law, cleanaudio.io shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service.

8. Termination

We reserve the right to suspend or terminate your access to the service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business interests.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

10. Contact Information

If you have any questions about these Terms, please contact us at [email protected].